Thousands stranded by XL collapse

The collapse of the UK’s third largest package holiday group has left tens of thousands of Britons stranded abroad.

The decision to place XL Leisure Group into administration has also left thousands of staff facing the axe.

Chairman Phil Wyatt said he was “totally devastated” by the failure which has grounded XL’s 21 planes. The company flies to about 50 destinations.

There are 67,000 stranded who booked directly with XL, and another 23,000 who booked via other companies.

The Civil Aviation Authority(CAA) also said the firm had 200,000 advance bookings.

‘Sad day’

CAA EMERGENCY HELPLINE Customers abroad: +44 (0) 2891 856547 Customers in the UK with advance bookings: 0870 5900927

“We’ve made every effort, myself and my fellow directors, to find new funding for the business – and it’s a very sad day for me personally. I am totally devastated,” XL chairman Phil Wyatt said.David Clover, a spokesman for the CAA, said it was making arrangements to help customers of the four tour companies within the XL group.

“In respect of people who are currently abroad we’re making arrangements and working very closely with the travel industry to organize repatriation flights.

“Clearly though, with XL Airways no longer operating, we’re having to bring in substitute aircraft to bring people home.”

He said package deals are covered by the CAA’s Air Travel Organizers’ Licensing (Atol) scheme and those customers will be offered repatriation flights or their money back if they have an advance booking.

Struggling

However, those who booked directly with the airline or XL.com – who are in the minority according to the CAA – will face a fee.

Anyone yet to take their flights should check their insurance policies, and with their banks or credit card companies about refunds, he added.

XL – which carried 2.3 million passengers last year – is the latest travel business to face financial difficulties, as the industry struggles with high fuel costs and an economic downturn.

But an agreement has been reached whereby Straumur investment bank has acquired XL’s German and French subsidiaries, which Straumur considers to be financially viable and sustainable businesses.

They will continue operations as separate commercial entities.

Share prices in holiday firms TUI Travel and Thomas Cook were up 6% and 7% following the collapse of their rival.

Economic downturn

“As the travel industry matures in Europe, there was always going to be pressure on those operating in the mid-market,” said Lastminute.com chief executive Ian McCaig.

A statement on the XL group’s website said: “The companies entered into administration having suffered as a result of volatile fuel prices, the economic downturn, and were unable to obtain further funding.”

XL COMPANIES XL Leisure Group XL Airways UK Excel Aviation Explorer House Aspire Holidays Freedom Flights Freedom Flights (Aviation) The Really Great Holiday Company Medlife Hotels Travel City Flights Kosmar Villa Holidays

BBC travel correspondent Tom Symonds added that the industry would be facing an “enormous challenge” as it deals with the fall out of XL’s collapse.

“XL wasn’t just an airline it was a fundamental link Britain’s package holiday industry,” he said.

“Getting these people to and from their holidays will be an enormous challenge not least because of the shortage of aircraft caused by so many airline collapses in recent weeks.

“XL can’t use its own airliners for among other reasons it has no insurance now.”

The CAA said it was working with the travel industry to bring stranded holidaymakers home, and denied it had been responsible for the grounding of XL’s planes.

Airlines BA, Easyjet, BMI, Flybe and Ryanair have offered to fly some of the stranded passengers home.

Easyjet chief executive Andy Harrison told that its fuel efficient planes had helped it cope with the high cost of aviation fuel although on Thursday it said it would cut up to 60 jobs to remain competitive.

Fuel pressures

Mr Wyatt added that spiralling oil prices had increased the firm’s costs “year-on-year by over $80m”.

“So where many people have been making hay with high oil prices, this is the repercussions of that hay – 1,700 people potentially out of work today in the UK,” he said.

Rival TUI warned that rising fuel costs meant that “airlines with less than robust business models” – such as XL and Futura – were now failing.

It added that the government should take steps to ensure all holiday companies must belong to the Atol scheme, which offers package holiday makers financial protection.

In the US, one flight from Orlando to Manchester managed to set off, while one bound for Gatwick was grounded. A source at the airport said accommodation was being found for the “distressed” passengers.

In the UK, air traffic control prevented three XL aircraft from taking off from Manchester Airport.

The XL group, which is based in Crawley, West Sussex, runs an airline and owns several travel companies, including Travel City Direct, Medlife Hotels Limited, The Really Great Holiday Company, Freedom Flights and Kosmar Holidays.

‘Going nowhere’

The company flies mainly from bases at Gatwick, Manchester and Glasgow airports.

Travel writer Simon Calder warned that many thousands of XL customers hoping to fly to the Caribbean, Mediterranean, North Africa and North America, from airports across the UK in coming weeks and days “simply won’t be going anywhere”.

Jim Duwaine, from Portsmouth, said he was given the news when he arrived at Gatwick where he had been due to catch an early morning flight to Menorca.

HELP OFFERED TO XL CUSTOMERS Flybe – offering flights for 90 euros (£71.50) BA– offering a one-way discount Easyjet– flights offered for £75 BMI – provided aircraft to CAA for transport people home Ryanair – has offered spare plane to CAA for transport

He said: “Absolutely devastated. Got up at midnight planning on going on holiday, but got let down, unfortunately. We’re here, just trying to get some other flights, but it’s not looking good. I think everyone else has got the same idea.”

Other holidaymakers have said they have been quoted vastly inflated prices for replacement flights.

Robert Spurgeon, of Norwich – an XL customer who had been due to fly to Tenerife from Gatwick – said: “We’ve not been told anything but my wife’s been quoted £2,000 for alternative flights.”

Also among those affected are a 130-strong choir on tour to Canada from Wales who were booked on Zoom and lost £50,000 when it folded last month, and then re-booked with XL.

XL is the current kit sponsor of West Ham United but football club said it would end the sponsorship deal and play on Saturday in an unbranded kit.

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Are you struggling to make your way home from your holiday destination? Have you paid for a holiday that you may not be able to take? If you were an employee of XL what are your views? Send us your comments

Palin case highlights teenage pregnancy

The Expressyoureself Blog looks at the problem of teenage pregnancy in the US after the revelation that the 17-year-old daughter of Alaska Governor and new Republican vice-presidential candidate Sarah Palin is pregnant.

Bristol Palin’s pregnancy was announced on Monday

The US is said to have one of the worst annual rates of teenage pregnancies in the developed world.

According to a report by Population Action International, published at the end of last year, there were 44 births per 1,000 women aged 15-19 in the US for 2000-2005.

This compares with figures in the UK – itself said to be the country with the worst teenage pregnancy rate in Europe – of 27 births per 1,000 women aged 15-19.

Put differently, America is estimated to have some 750,000 teenage pregnancies a year.

Despite the continuous declines, the US teenage pregnancy rate is still among the highest among industrialised nations Centers for Disease Control and Prevention

According to America’s leading health agency, the Centers for Disease Control and Prevention (CDC): “About one-third of girls in the United States get pregnant before age 20.”

More than 80% of births in this group “were unintended, meaning they occurred sooner than desired or were not wanted at any time”, the CDC said.

Separately, in a report on 2002 data, the CDC said: “Despite the continuous declines, the US teenage pregnancy rate is still among the highest among industrialized nations. The costs of teenage childbearing in the United States are substantial.

“The National Campaign to Prevent Teen Pregnancy recently estimated that $9.1bn in public funding was expended on teenage childbearing in 2004. These costs include public assistance, healthcare, child welfare and other expenses.”

Abstinence education

There is a debate state-side as to the reason for this high pregnancy rate.

The US offers government funding for health education programmes that promote sexual abstinence until marriage, although US lawmakers were investigating earlier this year whether to cut the funding.

State governments receive federal money they must match to fund abstinence programs.

Opponents of abstinence education say the approach ignores the fact that teenagers are sexually active and fails to give them accurate medical information or advice on safer sex.

Governor Palin herself has said she opposes funding sexual-education programs in Alaska and has supported abstinence programs in schools.

“The explicit sex-ed programs will not find my support,” she wrote in a 2006 questionnaire distributed among gubernatorial candidates, the Associated Press reports.

A social conservative who is opposed to abortion, she said in a statement her daughter Bristol would keep the child and was to get married.

And in 2005, presidential candidate John McCain, who picked Mrs Palin as his running mate, opposed a Senate Democratic proposal that would have spent tens of millions of dollars to pay for pregnancy prevention programmes other than abstinence-only education, including education on emergency contraception such as the morning-after pill, AP reports.

Digital nomad drives laptop sales

Courtesy BBC

By Maggie Shiels Technology reporter, BBC News, San Francisco

One of the demands of the new digital nomad is constant connectivity

The demands of the digital nomad are expected to drive laptop sales to over one billion in the next five years.

The prediction by Dell came as it unveiled 10 new laptop models aimed at this emerging working class.

The new Latitude line boasts as much as 19 hours of battery life for the always connected 21st century worker.

“There is no business as usual in the connected era,” said Andy Lark, Dell’s vice president of global marketing.

“Boundaries for businesses are virtual. This is a new class of worker who maybe doesn’t have an office and who maybe visits 10 offices in a day and visits several different customers.”

Andy Lark says Dell has shipped 53 million Latitude laptops since 1994

Mr Lark told BBC News that the ranks of the digital nomad were swelling as were expectations about the functions their laptops and notebooks could perform.

“The majority of people coming online and buying their first computer today are doing it in emerging countries like China, India and Brazil.

“If you look at India, about 67% or more of their workforce is going to be entirely mobile and that is driving the demand for new features in the laptop like all day connectivity, long battery life, high-level security and uncompromising design and durability.”

‘Performance leaders’

At a press launch in San Francisco, Jeff Clarke, senior vice president of Dell’s business group, showed off the new line to reporters and analysts.

The laptops include seven Latitude business laptops and three Dell Precision workstation laptops which Mr Clarke described as “performance leaders and something the tech community will absolutely die for”.

The computers have just under 10 hours of battery life which can be extended with a so called “battery slice” to total 19 hours.

Mr Clarke said the company spent more than one million man hours and two years designing the updated Latitude line which range in price from $800 (£400) to around $1,400.

The company also consulted more than 4,000 customers to find out what they wanted in their laptop. As well as battery life being a priority, security was the other big concern.

Dell’s Jeff Clarke shows off some of the new ultra mobile laptop colours

Mr Clarke told reporters: “With 17,000 notebooks being lost, left unattended or reported missing at airports around the world, many with important information on them, our customers asked for the notion of a vault to secure their information.”

Dell said it had done that by including the ability to track down or disable the device if it was stolen.

The machines also have a fingerprint reader and a “control vault” processor that stores an owner’s identity and credentials on protected hardware.

‘Tiniest of differences’

Dell may have declared “freedom from business as usual”, but is it enough to regain market share and compete with devices made by rivals such as Apple and HP?

Mr Clarke certainly seemed to think so.

“We have defined mobility for the business computer. We are at that forefront of being different.”

In discussions with customers, security emerged as a major issue

Charles King of technology industry analysis firm Pund-IT told the BBC Dell had produced a product for today’s workforce.

“I think what it comes down to is that for most of those customers, highly mobile, highly robust and highly secure systems are critical for large organizations’ ease of management and administration.

“I think what Dell has done here is really very much focused on meeting the needs and wishes of this different class.”

Dean Takahashi of VentureBeat.com said he wasn’t totally convinced.

“I am not sure this is going to do it for Dell. The differentiation in this space is based on the tiniest of differences. Still it gives Apple, HP, Toshiba and Lenovo a target to strike at.”

Troops stage coup in Mauritania

The president and prime minister of Mauritania, in north-west Africa, have been taken into custody by soldiers in a military coup.

President Sidi Ould Cheikh Abdallahi and Prime Minister Yahia Ould Ahmed El-Ouakef are being held by men loyal to a general sacked by the president.

Mauritania staged elections in June 2007, two years after a military coup.

The country has been gripped by political crisis for a fortnight, after a vote of no confidence in the cabinet.

On Tuesday, 48 MPs walked out of the ruling party.

Unusual troop movements

Earlier on Wednesday, President Abdallahi replaced several senior army officers, including the head of the presidential guard, Gen Ould Abdelaziz.

Shortly afterwards, Gen Abdelaziz led soldiers in a coup against the president.

Officials loyal to the general said that all the officers sacked by the president have been re-instated.

A statement issued by them also said Mr Abdallahi was no longer president of Mauritania.

The first indications of a military coup came as state television was taken off the air amid reports of unusual troop movements in the capital, Nouakchott.

The president’s daughter, Amal Mint Cheikh Abdallahi, told Reuters news agency soldiers seized her father at his house at 0920 local time (0920 GMT).

The streets of the capital are said to be calm with no violence reported.

Political instability

Mauritania is one of the world’s poorest nations as well as its newest oil producer.

The desert nation, a former French colony of more than three million people, has been looking to oil revenues to boost its economy.

Presidential elections held in 2007 ended a two-year period of military rule – the product of an earlier coup in 2005.

The elections were deemed to have been free and fair and appeared to herald a new era of democracy.

Earlier this year, however, the president dismissed the government amid protests over soaring food prices.

The cabinet that replaced it has been dogged by instability, lacking the support of a moderate Islamist party and a major opposition group that were in the former government.

K2 survivors describe avalanche

Survivors of an expedition to the top of the world’s second-highest mountain have described scenes of panic after an avalanche hit the group on its descent.

Eleven climbers died on K2, in Pakistan, over the weekend.

As about 25 climbers descended from the peak of K2 in the darkness on Friday, the avalanche swept some climbers away and left others stranded.

An Italian member of the group has been reached by rescuers and taken to an advance base camp on the mountain.

“People were running down but didn’t know where to go,” Dutch survivor Wilco van Rooijen told Reuters news agency from a Pakistani military hospital where he is being treated for frostbite.

“So a lot of people were lost on the mountain on the wrong side, wrong route and then you have a big problem.”

The Death Zone

Many regard the 8,611m (28,251ft) peak as the world’s most difficult to climb.

In the deadliest day in K2’s history, the avalanche occurred when a chunk from an ice pillar snapped away on a steep gully called the Bottleneck.

Fixed ropes that the climbers relied on were torn away and several climbers were swept to their deaths.

Others froze to death after they were stranded high on the mountain in the high-altitude level above 8,000 metres climbers call the Death Zone – where there is not enough oxygen to support life.

The Italian climber still on the mountain, Marco Confortola, spoke by satellite phone to his brother Luigi.

“Up there it was hell,” Ansa news agency quoted him as telling his brother.

“During the descent, beyond 8,000 metres (26,000 feet), due to the altitude and the exhaustion I even fell asleep in the snow and when I woke up I could not figure out where I was”.

Pakistani helicopter pilots are to attempt to reach Mr Confortola on Tuesday at the advance base camp at 6,000 metres where he has been taken by rescue climbers.

Killer mountain

Mr van Rooijen said people in the large group of climbers – composed of several teams that had waited for a break in the weather to climb the mountain since July – had failed to work together after disaster struck.

“They were thinking of using my gas, my rope,” he said. “So actually everybody was fighting for himself and I still do not understand why everybody were leaving each other.”

He said he spent Friday night huddled in the snow above the Bottleneck with two other climbers, before making his way down the rest of the mountain.

He was airlifted by military helicopter from the mountain on Monday along with another Dutch climber.

He said some ropes had been laid in the wrong position – a mistake which took several valuable hours to correct, delaying the summit push until just before darkness.

Pakistani authorities said three South Koreans, two Nepalis, two Pakistani porters, and French, Serbian, Norwegian and Irish climbers had died on the mountain.

Expedition organisers only learned of the avalanche after a group of climbers arrived back at the mountain’s base camp on Saturday evening.

Only a few hundred people have climbed K2 and dozens have died in the attempt.

The fatality rate for those who reach the summit at 27% is about three times higher than that for Mount Everest.

One of the worst single-day death tolls was on Everest on 11 May 1996, when eight people died in summit attempts.

Six people fell to their deaths or disappeared during a storm on K2 on 13 August 1995.

The summit of K2 was first reached by two Italians, Lino Lacedelli and Achille Compagnoni, on 31 July 1954.

Dutch climbers airlifted from K2

Pakistani helicopters have rescued two Dutch climbers from a group that lost 11 members over the weekend on the world’s second-highest mountain, K2.

Rescue climbers have reached an Italian mountaineer and are helping him to an advance camp high on the mountain slopes, Reuters news agency said.

About 25 climbers reached the summit on Friday but nine died on descent after an avalanche swept away their ropes.

Earlier, on the ascent, two climbers fell to their deaths.

Many regard the 8,611m (28,251ft) peak as the world’s most difficult to climb.

In the deadliest day in K2’s history, the avalanche occurred when a chunk from an ice pillar snapped away on a feature called the Bottleneck.

Several climbers were swept to their deaths; others froze to death after they were stranded high on the mountain.

Cpt Azeemullah Baig said a Pakistani army helicopter had already picked up the two Dutch climbers.

“Thanks to Almighty Allah, the rescue operation has started this morning,” he told Reuters news agency.

Four rescue climbers reached Italian mountaineer Marco Confortola after attempts to reach him by helicopter were called off in bad weather, Pakistani guide Sultan Alam told Reuters news agency from the K2 base camp.

The rescuers were guiding Mr Confortola to the advanced base camp 6,000 metres up the slopes of K2.

The head of an Italian mountaineering group who spoke to Mr Confortola by satellite phone said his feet were in “very bad” shape from frostbite but that he could still walk and that his hands were in good condition.

Mr Confortola’s brother also spoke to the stranded climber.

“Up there it was hell,” Ansa news agency quoted Mr Confortola telling his brother Luigi.

“During the descent, beyond 8,000 metres (26,000 feet), due to the altitude and the exhaustion I even fell asleep in the snow and when I woke up I could not figure out where I was”.

The Death Zone

The two rescued Dutchmen are being treated for frostbite in a Pakistani military hospital.

“Everything was going well to Camp Four and on [the] summit attempt everything went wrong,” one of the Dutchmen, Wilco Van Rooijen, told Associated Press news agency.

He said some ropes had been laid in the wrong position – a mistake which took several valuable hours to correct, delaying the summit push until just before darkness.

As climbers descended from the peak in the dark, the ice pillar collapsed, sweeping away climbers and stranding others in the high-altitude level known as the Death Zone – where there is not enough oxygen to support life.

Pakistani authorities said three South Koreans, two Nepalis, two Pakistani porters, and French, Serbian, Norwegian and Irish climbers had died on the mountain.

Expedition organisers only learned of the avalanche after a group of climbers arrived back at the mountain’s base camp on Saturday evening.

Reports from the mountain’s base camp say two separate parties of Serbian and Norwegian climbers were able to make it back to base camp.

The Serbians said they buried their team member as it was impossible to bring his body back. The Norwegians said their companion was lost in the avalanche.

Only a few hundred people have climbed K2 and dozens have died in the attempt.

The fatality rate for those who reach the summit at 27% is about three times higher than that for Mount Everest.

One of the worst single-day death tolls was on Everest on 11 May 1996, when eight people died in summit attempts.

Six people fell to their deaths or disappeared during a storm on K2 on 13 August 1995.

The summit of K2 was first reached by two Italians, Lino Lacedelli and Achille Compagnoni, on 31 July 1954.

Do you know anyone involved in any of the expeditions or have any information about them? Have you ever attempted to climb K2?

Send your comments

Surveys: Many people are now watching TV online

Surveys: Many people are now watching TV online

As much as 20 percent of all TV viewing in the US now happens online, says a survey released this week by Integrated Media Measurement Inc. (IMMI), supporting other recent research which also indicates that the Internet is fast turning into the top choice for many.

For the first time this year, a significant part of the online audience for primetime TV episodes is not watching some portion of the show on TV, according to IMMI’s new survey results. Recent launches of sites like Hulu, offering full episodes of programs, is surely bolstering the trend.

For some shows, online viewing is higher than DVR playback. Yet the IMMI researchers also contend that only about one-third of American households own DVRs, whereas about 82 percent of them have Internet access.

About 29 percent of “traditional live TV viewers” use a DVR frequently, in contrast to just 22 percent of online TV viewers.

Around 50 percent of all online viewing was characterized by IMMI’s respondents as “TV replacement,” whereas 31 percent of the time, it was described as “catch-up viewing,” and 18 percent of the time as “fill-in viewing.”

Online TV as a “TV replacement” is certainly nothing new. As previously reported in BetaNews, in a study conducted by Burst during the recent Hollywood writer’s strike, almost half of those surveyed were spending more time than usual online, in order to avoid repeat programming on TV.

Although that particular study didn’t ask the TV defectors how they spent their time online, it’s probably a good bet that a lot of them were viewing videos.

Europe seems to be much further ahead of the US in watching TV online, according to a survey by Motorola. Even back in mid-2007, when that survey was published, 45 percent of respondents across the UK, France, Spain, Germany, and Italy claimed to be watching at least some TV online, with France taking the lead at 59 percent.

Given the choice, why do some people prefer watching TV online? Another recent survey — this one conducted by Simmons, a unit of Esperian — showed that viewers are 25 percent “more engaged” when watching TV online.

Released last December, the Simmons study defined “engagement” according to six characteristics that respondents identify with media: “personal time-out,” “social interaction,” “inspirational,” “trustworthy,” “life-enhancing,” and ad receptivity.

Although that could be, maybe people just find it interesting to get up off the couch, ditch the remote, and flip around between various Web sites – some showing TV programs, and others offering music, downloadable software, social networking, news, gaming, e-mail, search engines, and an endless array of other stuff.

Microsoft posts videos of users who liked Vista after thinking it was new OS

Microsoft posts videos of users who liked Vista after thinking it was new OS

Microsoft has posted actual videos from its “Mojave Experiment,” an effort to dispel negative stereotypes about Vista by making Windows users think they were running a newer operating system that was actually Vista.

While not referring to Mojave by name, Microsoft first talked about the project publicly during a meeting with financial analysts last week, when Bill Veghte, a senior VP, mentioned an experiment done by Microsoft among PC users who “have a negative perception relative to” Vista.

“They’re not using it, but they are predisposed to think about it in a negative way,” according to Veghte, who heads up Microsoft’s Online Services & Windows Business Group.

Veghte said the subjects in the experiment consisted of a focus group chosen through a phone survey based on random dialing. He then rolled video showing how users who’d voiced anti-Vista leanings in the survey — but were then duped into thinking they were looking at a new OS codenamed Mojave — liked what they saw, even though they were actually viewing Vista.

In practically the same breath, Veghte mentioned another survey done by Microsoft, this one conducted among existing Vista users. “We have 89 percent satisfied or very satisfied, and 83 percent of those customers would recommend it to friends, family, et cetera. That is a very good result when you compare and contrast the satisfaction levels on other products,” he contended at the meeting.

When early reports about Mojave emerged online late last week, BetaNews contacted Microsoft to find out more about the two surveys discussed at the analyst meeting, and whether their relationship — if any — to one another.

As it turns out, Mojave and Microsoft’s “Vista satisfaction” survey are not related — not directly, anyway.

“The source of the [Vista satisfaction] survey was Penn Schoen and Berland Associates, which is a different company than Microsoft is working with on Mojave,” a Microsoft spokesperson told BetaNews today.

Mojave, on the other hand, was aimed at getting a better understanding of “the reactions of customers to Windows Vista, when they were not aware that they were using Windows Vista,” she said.

“The people we tested were were a collection of Mac, Linux, and Windows users who have not made the switch yet to Windows Vista,” BetaNews was told. “We look forward to showing them on July 29.”

BetaNews asked Microsoft whether the Mojave videos will be released in Microsoft ads. “We intend to use these videos as part of some upcoming Windows Vista marketing treatments. You can expect to continue to see ongoing product marketing efforts around Windows that communicates its value to our customers,” the spokesperson maintained.

Early Monday evening, prior to the posting of the anticipated Mojave videos, a teaser site established over the past few days spilled a few other details about Mojave.

The Mojave Experiment took place over “three days in San Francisco, July, 2008,” according to postings on the site.

“Subjects get a live 10-minute demo of “‘the next Microsoft operating system – codenamed Mojave – but it’s actually Windows Vista,” the teaser site proclaimed.

More than 120 computer users viewed the “Mojave” demo, presented on an HP Pavilion DV 2000 with 2GB of RAM.